“Break free from autopilot – when you choose to be fully present, you inspire those around you to do the same, creating a ripple effect throughout your organization.” The Year of PresenceHappy New Year! Each January, we set ambitious goals—yet most fizzle by spring. This year, I challenge you to prioritize something genuinely life-changing: being […]

Foster a culture of long-term partnership, where the client’s success is inseparable from your success. What if the very attributes you believe set you apart—your brand, expertise, solutions, or methods—aren’t what matters most to your clients? Too often, B2B firms with advanced offerings risk being perceived as indistinguishable in a market saturated with “me-too” solutions. […]

If you are thinking about revenue, you’re not thinking about the client. If you think about the client, you won’t have to think about revenue. In today’s volatile business landscape, metrics often dominate leadership conversations. Revenue targets, quarterly growth rates, and KPIs drive decision-making globally. Organizations track these numbers enthusiastically, believing that focusing on them […]

As leaders, we are much like our prehistoric ancestors. They scanned the horizon for potential threats and opportunities, brought the tribe together to decide how to respond, and acted—often with life-or-death consequences. https://youtu.be/PEoyuzCyrBs In this week’s Whatif? Wednesday Thought Letter: let’s consider the US election results and what’s next. Are you ready for what comes […]

While you’re evolving, you remind others they’re not; the typical response is silence. Congratulations! You’ve committed to unlocking your better leader and positively impacting your stakeholder group—the organization, people, customers, and investors. You’re getting coaching, adopting new behaviours and a healthier mindset based on continual growth and optimism. Well done on committing to a clear […]

Could we create an environment where horizontal thinking and focusing on long-term success is the norm? Last week’s Whatif? If Wednesday’s Thought Letter examined the barriers preventing leaders from fully embracing a responsibility-first mindset and horizontal thinking: The Innovator’s Dilemma, inertia, and individual fear of failure. This week, we explore three solutions to overcome these […]

What if these barriers weren’t the roadblocks they seem to be but rather the starting point for transformational change? Building on last week’s discussion on the distinction between responsibility and accountability, let’s explore the barriers to a responsibility-first mindset. As noted, it takes horizontal thinking; adopting it isn’t without challenges. In discussions with leaders, I […]

The risks associated with a singular focus on accountability are real. Organizations may meet quarterly targets, but long-term growth becomes compromised. We’re back from our summer break with a new Whatif? Wednesday Thought Letter. Who is responsible for the customer experience? Is it product development that designs the features and unique attributes? Or marketing, which […]

Leading with vulnerability requires courage. It’s about standing in your truth, even when it’s uncomfortable. https://youtu.be/x3niHT7Ov2I In this week’s Whatif? Wednesday Thought Letter: I’m picking up on a theme that readers raised from the recent series on imposter syndrome, negative self-talk, and limiting beliefs—vulnerability.    What if We Led with Vulnerability? Imagine a world where […]

We all face these challenges from time to time to some degree. They are not exclusive to any career stage, age, or gender—it’s just the nature of the human condition. In this week’s Whatif? Wednesday Thought Letter, we conclude our thoughts on imposter syndrome, negative self-talk, and limiting beliefs as significant barriers to leadership effectiveness […]