As leaders, we are much like our prehistoric ancestors. They scanned the horizon for potential threats and opportunities, brought the tribe together to decide how to respond, and acted—often with life-or-death consequences. In this week’s Whatif? Wednesday Thought Letter: let’s consider the US election results and what’s next. Are you ready for what comes next […]

While you’re evolving, you remind others they’re not; the typical response is silence. Congratulations! You’ve committed to unlocking your better leader and positively impacting your stakeholder group—the organization, people, customers, and investors. You’re getting coaching, adopting new behaviours and a healthier mindset based on continual growth and optimism. Well done on committing to a clear […]

Could we create an environment where horizontal thinking and focusing on long-term success is the norm? Last week’s Whatif? If Wednesday’s Thought Letter examined the barriers preventing leaders from fully embracing a responsibility-first mindset and horizontal thinking: The Innovator’s Dilemma, inertia, and individual fear of failure. This week, we explore three solutions to overcome these […]

What if these barriers weren’t the roadblocks they seem to be but rather the starting point for transformational change? Building on last week’s discussion on the distinction between responsibility and accountability, let’s explore the barriers to a responsibility-first mindset. As noted, it takes horizontal thinking; adopting it isn’t without challenges. In discussions with leaders, I […]

The risks associated with a singular focus on accountability are real. Organizations may meet quarterly targets, but long-term growth becomes compromised. We’re back from our summer break with a new Whatif? Wednesday Thought Letter. Who is responsible for the customer experience? Is it product development that designs the features and unique attributes? Or marketing, which […]